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India records 13.91 crore teleconsultations on eSanjeevani

Ministry of Health and Family Welfare (MoHFW) has developed a telemedicine application eSanjeevani which provides doctor to doctor and patient to doctor consultations. This application works on a hub and spoke model wherein doctors including specialists provide services to Health and Wellness Centres (HWCs) in rural areas. Further people in remote and rural areas can also avail services through OPD module of eSanjeevani.

As on 19th July, 2023, a total of 13,91,61,458 teleconsultations have been completed, out of which 1,10,12,570 teleconsultations have been rendered to senior citizens and 5,22,15,224 to women. State-wise status is as available at Annexure A. With an aim to support effective implementation of the digital health initiatives including telemedicine services across the country, Union Health Ministry provides financial assistance to all States/UTs under National Health Mission for strengthening of health IT infrastructure and internet connectivity. To aid the process of safe and secure implementation of telemedicine services, Union Health Ministry has also issued Telemedicine Practice guidelines on 25th March 2020.

As on 14th July, 2023, a total of 2,08,569 spokes (including Health and Wellness Centres and Primary Health Centres) have been connected to telemedicine services in the country. The State/UT-wise list is as available at Annexure B.

The Union Minister of State for Health and Family Welfare, Dr Bharati Pravin Pawar stated this in a written reply in the Lok Sabha.

eSanjeevani Teleconsultations
Sl.N0. State Name Teleconsultations rendered to Sr. Citizen Teleconsultations rendered to Women
Total 11012570 52215224
1 Andaman And Nicobar Islands 27 107
2 Andhra Pradesh 3417706 13786141
3 Arunachal Pradesh 111 823
4 Assam 85758 604677
5 Bihar 355211 3335413
6 Chandigarh 3390 27223
7 Chhattisgarh 126413 653683
8 DNH & DD 5567 37462
9 Delhi 4524 10113
10 Goa 86 334
11 Gujarat 221676 1170727
12 Haryana 23995 156393
13 Himachal Pradesh 47302 187867
14 Jammu & Kashmir 36687 241258
15 Jharkhand 60829 470606
16 Karnataka 617173 3231645
17 Kerala 78967 269983
18 Ladakh 6815 23913
19 Lakshadweep 85 307
20 Madhya Pradesh 256809 2000043
21 Maharashtra 699201 2319499
22 Manipur 8538 26448
23 Meghalaya 9444 58773
24 Mizoram 1123 3520
25 Nagaland 211 520
26 Odisha 140974 634802
27 Puducherry 412 934
28 Punjab 58320 247623
29 Rajasthan 79424 429241
30 Sikkim 3713 11493
31 Tamil Nadu 1327268 6294506
32 Telangana 575559 3740027
33 Tripura 4684 16925
34 Uttar Pradesh 397042 3307987
35 Uttarakhand 78707 397366
36 West Bengal* 2278819 8516842
S. No. State/UTs Total Spokes (HWCs/PHCs)
Total 208569
1 ANDAMAN AND NICOBAR ISLANDS 59
2 ANDHRA PRADESH 21236
3 ARUNACHAL PRADESH 154
4 ASSAM 4638
5 BIHAR 18209
6 CHANDIGARH 94
7 CHHATTISGARH 6850
8 DNH & DD 140
9 DELHI 0
10 GOA 17
11 GUJARAT 15553
12 HARYANA 2054
13 HIMACHAL PRADESH 2489
14 JAMMU & KASHMIR 2918
15 JHARKHAND 2894
16 KARNATAKA 15107
17 KERALA 2952
18 LADAKH 339
19 LAKSHADWEEP 11
20 MADHYA PRADESH 16930
21 MAHARASHTRA 14153
22 MANIPUR 376
23 MEGHALAYA 831
24 MIZORAM 258
25 NAGALAND 129
26 ODISHA 9675
27 PUDUCHERRY 93
28 PUNJAB 2728
29 RAJASTHAN 8440
30 SIKKIM 284
31 TAMIL NADU 12801
32 TELANGANA 10996
33 TRIPURA 809
34 UTTAR PRADESH 24935
35 UTTARAKHAND 1432
36 WEST BENGAL 7985

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