Klaus D. Schickhaus, President/CEO, HEYER Medical AG
HEYER Medical represents more than 130 years of German engineering tradition in medical technology. It was Carl Heyer who invented the revolutionary inhalation system, bringing patients the comfort and relief from their respiratory ailments, without the need to spend months at spas at the seaside or in a mountain resort. As a result, Bad Ems became the cradle of modern inhalation therapy.
Today, HEYER Medical's core competence has expanded to encompass the area of ventilation. Continuous research and development, technical progress, and the ambition to do More - for the clinic, physician, and patient - have made it possible to expand our product spectrum into the fields of anesthesia, intensive care ventilation, and patient monitoring.
We make that possible in more than 80 countries all around the world. Through our affiliate in Beijing, our own offices in Malaysia, Washington, and the Middle-East region and the competence of our associates worldwide, we are able to react quickly to problems and be there for our customers, wherever they are. As a medium-sized company, we have the interdisciplinary capacities for quick response to customer needs and the realization of special requirements. Due to our international orientation and cost-optimized processes, we are able to offer our products and solutions at an outstanding price/performance ratio.
HEYER Medical prides itself of being customer driven. To us, next to leading research institutions, our customers are a prime source for innovation and product development. Research and development is a continuous obligation and activity. Equally important to us is our customer support, both in pre-sale, as well as in after-sales-service, including preventive maintenance.
The HEYER Medical team has a commitment to perfect service; we strive to meet customer expectations in terms of German engineering. We aim at premium performance at all levels to be recognized as the most reliable partner.
HEYER Medical's plan is to establish a professional network of independent distributors, throughout India, all being supported by German-trained technicians. In order to strengthen our national presence and to better serve our growing list of customers and installations, HEYER Medical AG is in the process of establishing its own branch office in India, and registration processes are under way.
The ability to provide our customers and partners with fast and direct access to technical, product, and sales support is part of our customer service orientation and in response to the increased potential and activity in the Indian market.
Our product portfolio has an excellent value proposition and offers a very positive cost/benefit ratio that makes German technology affordable.