Dean Zhang, Managing Director, Mindray India
Mindray India is one of the leading healthcare companies of India. Based on our practice and understanding across different segments in India, we can indicate that the overall healthcare industry is doing quite well.
This year has been significant in terms of expansion at Mindray. Dynamic innovations to improve technology and critical care quality have always been our focus. We are dedicated to innovations in the fields of patient monitoring and life support, in vitro diagnostics, and medical imaging. With an R&D team constantly raising the bar in providing accuracy in not just computing and calculations but also working on better image clarity, Mindray possesses a sound distribution and service network. While improving quality of care, we help reducing its cost, making it more accessible to a larger part of humanity. Since its foundation in 1991, Mindray's development has been driven by innovation. Today, Mindray's products and services can be found in healthcare facilities in over 190 countries and regions.
Persistent technological upgradation and reduction in costs has been the driving force of Mindray's success over the years and it will continue to be so in the future. We will continue striving harder toward our aim of providing healthcare within reach. The constantly changing health scenario is complex. We will continue to simplify the multifaceted testing procedures, provide automated instruments, and make way for best possible IT solutions.
The company is launching 6-7 new products every year, with continuous investment of 10 percent of its total turnover into R&D. One of the key products we have recently launched is new CAL 8000 - cellular analysis line, which will simplify the huge work load of laboratories. We are launching two major innovations - CLIA (a floor-standing, fully automatic, chemiluminescence immunoassay system with ALP-AMPPD principle) and H50P (gold-standard HPLC method for detecting glycosylated hemoglobin). In order to make our customers and partners aware of this part, we will continue to strengthen our clinical biochemistry and hematology segment. These products demonstrate Mindray's focus on research, as well as its commitment to delivering advanced and affordable products to the market, worldwide.
Our patient monitoring, life support, and surgical units provide emergency care, peri-operative care, and critical care solutions to hospitals. Our product range includes patient monitoring and IT solutions, ECG, defibrillators, anesthesia workstations, ventilators, surgical lights, operating tables, medical supply units, infusion and syringe pumps, and vital signs monitors and telemetry devices.
Mindray is today recognized as a leading global provider within the field of ultrasound imaging. Mindray's ultrasound solutions span the entire range from B/W hand-held devices to portable and cart-based color Doppler systems. Our ultrasound systems are currently deployed in over 150 global medical facilities across multiple applications including cardiology, radiology, OB/GYN, and POC.
With the recent acquisition of leading American ultrasound company Zonare, and a growing number of patented technologies in its portfolio, Mindray is well positioned to increase market presence as one of the top global players in the field. Cutting-edge technologies such as the patented 3T Transducer Technology, Echo Boost, iLive, and single-crystal transducer technology keep Mindray at the forefront of the premium-level ultrasound segment as the company strives to break through new frontiers in the future.
Mindray also provides comprehensive service solutions to its customers timely and efficiently, including technical support, spare parts support, training, field service, upgradation, warranty extension, service contract, and on-demand service. Each day we try to better our customer satisfaction index (CSI) and directly reach out to our customers by including more skilled staff that works on lesser turnaround time.
In our effort to innovate and be cost effective, our team works round the clock to provide quality care along with 100 percent patient satisfaction.