Dr Kanchan Gulati, Lab Head, SRL Limited, Faridabad
In the present modern era with significant technological advancements, it is imperative to be dynamic, both in terms of improving and providing better quality standards, as well as being a step forward in healthy competition with other diagnostics. The dynamism can be in terms of introducing new technologies with a view on improvements and innovations, adapting to novel working methods, and improvising on the same from time to time.
We at SRL will strive to progress more toward automation by upgrading the analyzers to more advanced versions, thereby further improving on the accuracy and reliability and helping in better patient management. Also we will try to provide our services at doorstep by increasing our home collection facility. BUC BOX has already been introduced to ensure complete hygiene during collection procedure in home collections. SRL promises to focus on customer’s health challenges and needs by providing excellent diagnostic services and solutions in order to consistently create maximum value for customers in 2017.
We at SRL also plan to be more digitized as convergence of the digital and medical technology revolutions is creating new avenues of expanding and personalizing healthcare. Digital healthcare can ensure timely access to care and help patients self-manage their condition for better outcomes. We will strive to foster greater patient engagement and satisfaction, save time, and reduce operational costs using this proactive care-delivery approach. SRL is already having a mobile app to help patients in easy access of reports. We will also try to increase our existing test profile to further support the patients and clinicians in improving healthcare.