Niranjan K Ramakrishnan, Chief Information Officer, Sir Ganga Ram Hospital, New Delhi

Sir Ganga Ram Hospital (SGRH) is one of the leading healthcare organizations in the Capital when it comes to providing quality health services to all sections of the society irrespective of their demographical, economic, and social status.

According to Dr DS Rana, chairman, board of management, the top two challenges our industry faces today are lack of properly trained medical and paramedical manpower to meet the needs of 1.2 billion population and affordability and accessibility of quality healthcare to nearly 70 percent of population residing in villages. His visionary solution, which is the guideline for the CxO community of our hospital, is to adopt technology for building robust data regarding demography, diseases, and treatment outcomes with the help of advanced medical devices and equipment.

Sir Ganga Ram Trust Society and Board of Management (team of eminent doctors) are always committed to innovation and digital as long as it does not increase the cost to the patient.

For Sir Ganga Ram Hospital, the roadmap and vision during the year 2017-18 is to make the institution one of the smartest hospitals in the region. An integrated, digital platform-driven ecosystem is being built to ensure that all possible resources (human, materials, and money) are tracked and better utilized with desirable outcomes, which is the maximum value for investment.

Possible solutions that our hospital is dealing with are in various stages of implementation (evaluating, piloting, installing, and adopting):

  • lInternet of Things for bringing in the efficiency of vitals' tracking
  • lMobility solutions for improving the patient experience while availing healthcare service
  • lTracking technologies for assets, resources, and productivity management
  • lCost and expense management
  • lDigital cash management
  • lHome health, TeleICU, and Telehealth solutions
  • lCollaboration platform
  • lHealth information management and portal solutions

Our priority has always been to improve our quality of health service to the patient community without adding burden to their pocket, and we are committed to delivering quality healthcare as always.


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