Fumio Suzuki, Chairman and CEO, Nihon Kohden

"The opening of new US East Coast facility is an important milestone in Nihon Kohden's CHANGE 2020 initiative, which calls for achieving top share in key international markets over the next few years. It is only by providing the world's finest-quality products and services to customers where they are, when they need it that we will achieve this vision."

Fumio Suzuki
Chairman and CEO,
Nihon Kohden

Nihon Kohden is enhancing its support of customers across the U.S. by opening a technical support call center in Allentown, Pa. The company's new 6000-square-feet facility will complement its headquarters-based technical support call center in California, allowing it to provide a rapid and robust response to customers across all US time zones, especially to major institutions in and around the East Coast. Eventually, the facility could grow from 12 to 50 people, including technicians and nurse executives.


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